RETURNS POLICY does not accept the return of products if the product supplied has been tampered with or the seal has been broken. A return request should be submitted within 24 hours from item delivery. The only return that is accepted is that if the product has a factory defect in material, design or workmanship, we will then be more than happy to offer a Store Credit or replacement of the same item.

In the case of a factory defect, please make sure that original packaging is preserved such as labels, accessories, manuals and/or tags; in case of mobile phones. If the product being returned is not in a fully re-saleable condition, or the packaging is damaged, or accessories,manuals or bundled items may be missing, we reserve the right to refuse a refund of the item.

A return will also be void if a repair has been attempted by any unauthorized service shall not be liable for reimbursements, claims and damages that may result from the unauthorized repair of the product.Abuse or misuse, including failure to use product purchased for its normal purposes will warrant the return void.

Failure of the product arising from incorrect installation or use not consistent with the instructions and technical or safety standards prescribed in the product user manual. Accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations or any cause beyond our control will warrant a return or replacement void.

Any damage caused due to unauthorized modifications carried out to the product in order to comply with local or international technical standards in countries will warrant a return or replacement void.

Damage of the battery caused by overcharging or failure to use in accordance with the specific instructions of core outlined in the product user manual will warrant a return or replacement void.

The batteries are charged by chargers other than those approved by Manufacturer. Any of the seals on the battery enclosure or cells are broken or show evidence of tampering will warrant a return or replacement void.