UAEBestDeals.ae offers the option at the check-out to purchase a warranty for an additional cost. Please find the details below:

No Warranty + AED 0.00

  • * No Warranty + AED 0.00
  • * Year Warranty + AED 100.00
  • * Years Warranty + AED 150.00
  • *Years Warranty + AED 200.00

The UAEBestDeals.ae Warranty is valid for the product starting on the date of invoice printed on the back. The Warranty is valid inside UAE only and covers the handset only, excluding cover, battery, and phone charger or any other accessories. This warranty does not cover the following;

Warranty cover will also be void, even if a repair has been attempted by any unauthorized service centre. UAEBestDeals.ae shall not be liable for reimbursements, claims and damages that may result from the unauthorized repair of the product. Warranty excludes periodic checks, maintenance, repair and replacement of parts due to normal wear and tear, replacement of consumables.

Abuse or misuse, including failure to use product purchased for its normal purposes on usage and maintenance including opening the cover by non-authorized persons is excluded.

Failure of the product arising from incorrect installation or use not consistent with the instructions and technical or safety standards prescribed in the product user manual. Any

damage caused by natural calamities; Accidents, Acts of God, lightning, water or liquid damage,fire, public disturbances, improper ventilation, voltage fluctuations or any cause beyond our control is excluded.

Any damage caused due to unauthorized modifications carried out on the product in order to comply with local or international technical standards including the use of wrong software is excluded

Damage of the battery caused by overcharging or failure to use in accordance with the specific instructions of core outlined in the product user manual is excluded. The batteries are charged by chargers other than those approved by Manufacturer. Any of the seals on the battery enclosure or cells are broken or show evidence of tampering is excluded.

This warranty is not transferable.

Special Replacement Warranty

UAEBestDeals.ae gives a 2 days replacement or credit warranty for the following events;

  • * Item was DOA (Dead On Arrival) – Never turned on a single time.
  • * Item was found to have factory defect(s)The Special Replacement Warranty does not cover the following issues;
  • *Software related defects.
  • * Customers change of mind.

Replacement Mobile Phone while we service yours (ALL PHONES – UAE Only) UAEBestDeals.ae provides you with a free and temporary replacement mobile phone while we service your phone whilst it is still under warranty, according to the following terms;

  • *The customer will be given a service phone as a temporary replacement while the customer's phone is being serviced.
  • * It is UAEBestDeals.ae decision to the make and model of the replacement phone.
  • * The replacement phone will be provided upon pickup of the customer's phone and collected back upon its delivery.
  • * The customer has to accept the terms of the use of the Replacement Phone given, at the time of delivery.
  • *The customer is free to refuse a replacement phone.

The Temporary Replacement Phone is a value-added service provided for FREE by UAEBestDeals.ae but limited to availability, in some circumstances, UAEBestDeals.ae may not be able to provide a Temporary Replacement Phone, in which case the company will be not held responsible.


  • * If you find any problem with your mobile phone please drop us an email to:support@UAEBestDeals.ae
  • *Please advise your Order Number or Invoice Number and explain the defect you found in your device.
  • *The reason we ask you for an email is to register the exact time and date of your claim. Any claims made verbally in person, by telephone or any other communication other than email will not be considered valid.
  • * As soon as we receive your email, we will contact you to make arrangements for the pick-up of your device.
  • * Please return the entire defective item you received from us and make sure that original packaging is preserved such as labels, accessories, manuals and/or tags; in case of mobile phones. If the product being returned is not in a fully re-saleable condition, or the packaging is damaged, or accessories, manuals or bundled items may be missing, we reserve the right to refuse the return of the item.